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Bilingual Customer Service Representative

2 weeks ago

Toronto, Ontario, Canada Anishinabek Employment & Training Services Full time

As a Bilingual Customer Service Representative, you will be the first point of contact for various internal and external stakeholders. Your excellent communication skills and ability to navigate complex processes will enable you to provide timely and effective support.

You will be responsible for coordinating complex activities, organizing multiple tasks, and prioritizing work to meet deadlines. Your analytical skills will help you assess the capacity, leadership, and fiscal qualifications of applicant organizations and active grantees.

This role requires a high degree of discretion and tact, as well as the ability to maintain confidentiality and handle difficult discussions. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply.