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Microsoft System Support Specialist

2 months ago

Richmond Hill, Ontario, Canada Onico Solutions Full time

Job Summary

Onico Solutions is seeking a highly skilled System Administrator to join our team. As a System Administrator, you will be responsible for the administration of various system portals, including cloud-based file management, training, and Intranet vendors, Active Directory, and an Office 365 environment.

Key Responsibilities

  • System Administration
    • Administer Active Directory, Microsoft Exchange, and Office 365 Suite.
    • Assist with centralized systems deployment and IT asset management.
    • Administer Windows Server and ensure its upkeep.
    • Perform basic troubleshooting of local office network switches and firewall.
  • Problem-Solving and Support
    • Identify and resolve computer system and network problems.
    • Provide Tier 2 and 3 helpdesk support.
    • Research, develop, and recommend policy guidelines and/or procedures.
  • Qualifications and Requirements
    • Bachelor's degree or college diploma in information systems support or a related field from an accredited college or university.
    • Proficient in the installation, use, and support of Windows and cloud-based applications.
    • Expertise in the support and maintenance of a Windows Server environment.
    • Expertise with Active Directory, Exchange, and Office 365 Suite.
    • Expertise in the deployment and support of enterprise backup and recovery strategies; virtual desktop infrastructure and administration, and basic networking concepts including routing, subnets, and firewalls.
    • Excellent communication skills to convey resolution clearly and effectively to non-technical end-users; read and interpret technical documents common to this environment.
    • Demonstrated ability to successfully manage multiple technology-related tasks and/or projects.
    • Experience of the practices and principles of project management is a plus.

What We Offer

Onico Solutions offers a competitive annual salary of $65,000 and a permanent position located in downtown Toronto, ON.