Customer Experience Associate
2 weeks ago
We are seeking a skilled Customer Experience Associate to join our team in Dollard-des-Ormeaux, Quebec. This hybrid role offers the perfect blend of office and remote work.
About the RoleAs a Customer Experience Associate, you will be responsible for managing order entry, sending sales orders and purchase orders, creating new item master data, and issuing credit/debit notes. You will also monitor shipments and customer performance, addressing supply chain issues as they arise.
In addition to these tasks, you will handle customer inquiries, concerns, and complaints in a timely and professional manner. Your strong communication skills will enable you to build and maintain excellent relationships with customers, driving loyalty and retention.
Requirements- Language Skills: Fluent in English and French
- Education: Bachelor's degree in a related field
- Experience: 1-2 years of customer service experience (non-call center)
- Skills: Intermediate proficiency in Excel, Outlook, and Word; experience handling purchase orders/inventory
A background or general interest in the food and beverage industry is highly desirable.
About UsFinding the next step in your career can be a full-time job in itself. Over 45 years, we have created a global network of interesting clients and talented individuals working together through a vast array of services.
CompensationThe estimated annual salary for this position is $65,000-$80,000 CAD, depending on experience.
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