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Captain Waiter/Waitress
2 months ago
We are seeking a skilled and experienced Waiter/Waitress Captain to join our team at OV Burger Bar. As a Waiter/Waitress Captain, you will be responsible for providing exceptional customer service, managing a team of servers, and ensuring a seamless dining experience for our guests.
Key Responsibilities- Customer Service: Greet patrons, present menus, make recommendations, and answer questions regarding food and beverages.
- Team Management: Supervise other servers and bussing staff, train staff, and assist clients/guests with special needs.
- Order Management: Take orders and relay to kitchen and bar staff, balance cash and record sales.
- Inventory Management: Order and maintain inventory of wines and wine glassware.
- Food and Beverage Service: Serve food and beverages, describe menu items, and advise on menu selections.
- Regulatory Compliance: Enforce provincial/territorial liquor legislation and regulations.
- Education: No degree, certificate, or diploma required.
- Experience: 3 years to less than 5 years of experience in the field.
- Certifications: Serving It Right Certificate required.
- Physical Demands: Bending, crouching, kneeling, standing for extended periods, and lifting up to 23 kg (50 lbs) and up to 45 kg (100 lbs).
- Gratuities: Eligible for gratuities.
- Free Parking: Free parking available on-site.
- On-Site Amenities: On-site amenities, including team building opportunities.