Customer Service Representative

7 days ago


Midland, Ontario, Canada Loblaw Companies Limited Full time
Our Approach

We approach our work with a focus on collaboration and commitment, setting a high bar for ourselves and those around us. We believe that by working together, we can achieve great things and make a positive impact on the lives of our customers and colleagues.

Job Responsibilities

In this exciting role, you will be responsible for:

  1. Greeting patients and confirming the accuracy of their prescription information.
  2. Entering patient data into our system.
  3. Adjudicating third party claims when necessary.
  4. Dispensing prescription medications accurately.
  5. Maintaining our pharmacy stock through inventory control systems.
  6. Providing general over-the-counter advice to patients and referring them to pharmacists when necessary.
  7. Handling customer prescription pickup.
Requirements

To succeed in this role, you will need:

  • Experience as a Pharmacy Assistant.
  • Experience with HealthWATCH Pharmacy Software is an asset.
  • Excellent organizational and detail-oriented skills.
  • Strong communication and interpersonal skills.
  • Demonstrated customer service experience.
  • Proficient computer and data entry skills.
  • Flexibility to work varied hours, including days, evenings, nights, and weekends.
Benefits and Opportunities

We offer our colleagues progressive careers, comprehensive training, flexibility, and a benefits package. If you're unsure whether your experience matches every requirement, we encourage you to apply anyway. We value diverse perspectives and experiences and are committed to creating accessible environments for our colleagues, candidates, and customers.



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