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Customer Experience Associate

2 months ago

Quinte West, Ontario, Canada Scotiabank Full time
About the Role

As a Customer Experience Associate at Scotiabank, you will be the face of our branches, connecting with customers in a relatable way to provide exceptional service throughout their journey.

Key responsibilities include:

  • Discovering customers' needs and listening to understand their requests
  • Processing day-to-day transactions
  • Nurturing long-standing relationships
  • Contributing to branch targets by identifying and fulfilling simple sales opportunities
  • Sharing knowledge and introducing clients to mobile banking applications

What We're Looking For

  • Strong customer relationships and excellent customer service skills
  • Ability to uncover and solve customers' needs
  • Success in a target-based performance environment
  • Positive contribution to a team-oriented work environment
  • Willingness to learn and determination to succeed

What's in It for You

  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • A competitive compensation and benefits package
  • Opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.