Domestic Services Manager
2 weeks ago
Job Summary
The Domestic Supervisor is responsible for overseeing the domestic services within North Middlesex Hospital. This includes managing a team of domestic staff, ensuring the cleanliness and hygiene of the hospital environment, and maintaining high standards of service delivery.
Main Duties of the Job
Lead and manage the domestic staff team, including scheduling, task assignment, and performance monitoring. Provide training and development opportunities for staff to ensure high standards of cleaning and hygiene.
Conduct regular inspections of hospital areas to ensure cleanliness standards are met. Address any deficiencies in service and implement corrective actions promptly. Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels.
Coordinate with suppliers and contractors to procure necessary materials and services. Ensure all cleaning practices comply with health and safety regulations. Participate in infection control meetings and implement recommended practices.
Maintain records of staff attendance, training, and performance. Prepare reports on domestic services activities and present them to the Facilities Manager. Respond to feedback and complaints from patients, visitors, and staff regarding cleanliness and maintenance issues.
About Us
North Middlesex Hospital is part of the North Central London integrated care system, working closely with partners and measuring financial and performance objectives at this system level.
We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students and nursing and midwifery students.
Person Specification
Education
Essential
- GCSE English and Maths
- Certification or training in health and safety regulations relevant to cleaning and maintenance
Desirable
- Additional qualifications in facilities management, hospitality, or a related field
- Higher-level certification in health and safety practices
Skills
Essential
- Ability to effectively lead, motivate, and manage a team
- Excellent organizational and time-management skills to prioritize tasks and manage workloads
- High attention to detail to ensure cleaning standards are consistently met
Desirable
- Training and ability to design and deliver training programs for staff development
Experience
Essential
- Experience in a Supervisory Role: Proven experience in managing or supervising cleaning/domestic staff
- Knowledge of Cleaning Procedures and Equipment: Understanding of various cleaning methods, materials, and equipment
- Health and Safety Training: Certification or training in health and safety regulations relevant to cleaning and maintenance
Desirable
- Prior experience working in a hospital or healthcare environment
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