Front Desk Hospitality Ambassador

4 weeks ago

Swift Current, Canada Home Inn & Suites Swift Current Full time
Job Overview
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Home Inn & Suites Swift Current. As the first point of contact for our guests, you will play a critical role in ensuring their stay is memorable and enjoyable.

About Us
Home Inn & Suites Swift Current is part of the d3h Hotels Inc. Family of hotels, offering opportunities for advancement throughout Saskatchewan and Alberta. We have been recognized as the proud recipient of the Employer of Choice Award by Tourism Saskatchewan, reflecting our commitment to providing Authentic Prairie Hospitality to our guests and employees alike.

Job Responsibilities
As a Front Desk Agent, your primary duties will include registering guests, assigning rooms, processing group arrivals and departures, taking, cancelling and changing room reservations, and handling guest departures which includes calculating charges and receiving payments. You will also be responsible for balancing cash and completing related forms.

Requirements
To succeed in this role, you must possess excellent English skills and have worked in the hotel industry. A strong work ethic, ability to multitask, and excellent communication skills are essential. You should be upbeat, friendly, and customer service oriented, with a focus on providing exceptional service to our guests.

Benefits
We offer a competitive salary and benefits package, including dental care, extended health care, life insurance, and vision care. On-site parking is also available.

Work Schedule
The ideal candidate will have open availability, particularly on weekends and varying weekdays. 8 hour shifts will vary between 7am-3pm or 3pm-11pm.

Salary Information
We estimate the annual salary for this position to be around $45,000-$60,000 based on industry standards and location.

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