Service Team Member

3 days ago


Bonnyville, Canada Lakeland Grill Full time

We are seeking a Service Team Member to join our team at Lakeland Grill.

About the Role

This is an exciting opportunity for a motivated and customer-focused individual to work in a fast-paced environment, providing exceptional service to our guests.

As a Service Team Member, you will be responsible for ensuring that every guest has a memorable dining experience. This includes greeting patrons, presenting menus, making recommendations, and answering questions regarding food and beverages.

You will also be responsible for taking orders and relaying them to the kitchen and bar staff, serving food and beverages, and addressing customers' complaints or concerns in a professional and courteous manner.

Key Responsibilities
  • Greet patrons and provide a warm welcome
  • Present menus and make recommendations
  • Take orders and relay to kitchen and bar staff
  • Serve food and beverages
  • Address customers' complaints or concerns
Requirements

To be successful in this role, you will need:

  • A positive attitude and a passion for delivering exceptional customer service
  • The ability to work well under pressure in a fast-paced environment
  • Excellent communication and interpersonal skills
  • The ability to multitask and prioritize tasks efficiently
  • Basic math skills and accuracy when handling cash and credit transactions
Working Conditions

This role involves working in a fast-paced restaurant environment, which can be physically demanding. You will be required to stand for extended periods, handle heavy loads, and work in a variety of weather conditions (dependent on outdoor seating area).

Compensation and Benefits

We offer a competitive salary and benefits package, including:

  • A base salary of $45,000 per year
  • A 10% tip-out structure based on sales
  • Opportunities for career advancement and professional growth


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