Technical Content Specialist

2 weeks ago

Montreal, Quebec, Canada Medfar Full time

We are seeking a talented and detail-oriented Technical Content Specialist to join our team at Medfar.

Key Responsibilities:

  • Develop clear, concise, and engaging how-to guides and instructional content for various platforms.
  • Plan, script, and produce high-quality how-to videos, including recording, editing, and finalizing video content.
  • Collaborate with product managers, onboarding, academy and customer support teams to identify user needs and gaps in existing documentation.
  • Organize and manage content assets in a content management system, ensuring they are up-to-date, accurate, and accessible.

Requirements:

  • Bachelor's degree in Technical Communication, Instructional Design, Marketing, or a related field, or equivalent experience.
  • Proven experience in creating instructional content, including written guides, video tutorials, and in-app help resources.
  • Strong proficiency in video production tools and techniques.
  • Excellent writing and editing skills, with the ability to convey complex information in a clear and engaging manner.

Benefits:

  • Flexible hours (work-life balance)
  • Performance-based bonus for all employees
  • Generous group insurance coverage as of day 1 of employment
  • Break paid between Christmas and New Years
  • Annual $ 1,500 training allowance for your professional development

Our Recruitment Process:

Virtual Screen with HR >> Virtual Interview >> Case Study / Test >> Offer

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