Senior Managing Consultant

2 weeks ago


Moncton, New Brunswick, Canada Harbor Full time
About the Role

Harbor is seeking a Senior Managing Consultant to join our dynamic Legal Technology & Operations – Managed Services team.

Our team is at the forefront of delivering high-quality services to our clients with managed service agreements.

We have extensive experience in legal processes and technology across various platforms, including Intapp products and other essential systems.

As a Senior Managing Consultant, you will collaborate with internal and external resources to ensure correct prioritization and timely delivery of both standard and improvement tasks.

This is a hybrid position, working from our Moncton, New Brunswick office in Canada.

Key Responsibilities
  • Monitor and resolve issues within client production environments.
  • Improve configuration and processes for clients based on changing needs.
  • Carry out regular proactive monitoring on client systems.
  • Assist clients and other team members with production issues in a timely fashion.
  • Support integrations with third-party applications.
  • Reconcile data across various systems.
  • Configure Intapp product software.
  • Gain knowledge to become proficient in supported applications and business processes.
  • Collaborate with other team members to execute planned changes to client implementation components.
  • Execute test plans to validate outcomes from continuous improvement items.
  • Actively participate in deployment of changes.
Requirements

A degree in Finance, Business, Computer Science, Software Engineering, Information Science, Economics, Statistics, Accounting, or Data & Analytics is required.

Understanding of the implementation process, including requirement analysis, design, configuration/development, migration, testing, and change management, is essential.

Technical Skills

Advanced computer skills, primarily in Excel, Word, PowerPoint, and Visio, and SharePoint as collaboration tools, are required.

Proficiency in XML, JQUERY/JSON, REST APIs, and SQL is an advantage.

About Harbor

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence.

Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights.

Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunities employer and welcomes applications from all qualified candidates.



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