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Dry Goods Merchandise Supervisor

2 months ago

Bolton, Canada Fortinos Full time

Job Summary:

We are seeking a highly skilled and experienced Grocery Store Manager to join our team at Fortinos. As a key member of our leadership team, you will be responsible for ensuring the efficient functioning of our Dry Goods department, providing customers with the best quality products and exceptional customer service.

Key Responsibilities:

  • Direct and supervise all Dry Goods staff to secure efficient and courteous customer service
  • Respond immediately to customer inquiries, requests, and complaints, ensuring excellent customer relations at all times
  • Maximize sales and gross profit, ensuring sales goals and budgets are met
  • Responsible for ordering, receiving, inventory, and display of all dry merchandise
  • Hire and train part-time staff
  • Schedule Dry Goods clerks, ensuring strict control of wage costs
  • Interpret and administer company policy and ensure compliance with the union contract
  • Ensure the maintenance of equipment and the safety and sanitation of the department

Requirements:

  • Flexibility to work a variety of hours, including days, evenings, night shifts, and weekends
  • Ability to work in a fast-paced environment under pressure
  • Three to five years' experience in the retail grocery industry, with previous experience in health and beauty and general merchandise departments an asset
  • Prior management experience a definite asset
  • Excellent communication and interpersonal skills
  • Minimum Grade 12 Diploma

What We Offer:

At Fortinos, we attribute our success to preserving our core values: super fresh foods, well-trained staff, store cleanliness, and above all, superior, friendly customer service. If you are open-minded, responsive to change, and up to the challenges provided in a fast-paced retail environment, we encourage you to apply.

We are committed to creating a diverse and inclusive workplace. If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.