Application Analyst
1 day ago
At Aurora Cannabis Inc., we are seeking an experienced Application Analyst - Supply Chain to join our IT division. As a key member of our team, you will play a crucial role in supporting, stabilizing, and innovating our Supply Chain operations.
Key Responsibilities:- Provide application support for assigned ERP applications with Supply Chain.
- Proactively identify, catalog, prioritize application issues, then provide accurate and timely resolution of these issues while ensuring operational stability.
- Conduct root cause analysis for recurring issues and implement solutions to prevent future occurrences.
- Coordinate with vendors and support teams to resolve complex issues.
- Perform functional, technical, and performance testing to validate the operational stability of custom configured or vendor application systems.
- Work with the IT team to evaluate and document departmental, IT processes and procedures, and business processes and procedures, to ensure consistent support and administrative practices.
- Create and maintain documentation for application systems, database environments, and infrastructure environments.
- Develop, configure, enhance, and support in-house built or externally developed application systems by evaluating the business need, analyzing, and gathering technical requirements, and developing software systems in accordance with relevant IT standards.
- Collaborate and build a strong relationship with all members of the IT team and key business stakeholders to create and maintain reliable, efficient, and high-quality application solutions.
- As required, participate in application development projects through all facets of the Software Development Lifecycle or COTS product lifecycle to assess impact and ensure operational stability.
- Provide training to the business on various application systems and projects developed in-house and externally.
- Ensure that supply chain applications comply with corporate policies and industry regulations.
- Implement and maintain security protocols to safeguard sensitive supply chain data under the guidance of our cyber security team.
- Established record for driving operational efficiencies to help reduce organizational cost.
- Knowledge of the cannabis industry considered a strong asset.
- Bachelor's degree or diploma in Computer Science or a related discipline.
- 5-10 years of experience in application support and system analysis.
- Extensive Experience with ERP (Sage X3, SAP, Oracle, JDEdwards).
- Strong understanding and experience with IT operational process and control frameworks (ITIL, COBIT).
- Experience working in a publicly traded organization and working robust IT General Control frameworks.
- Experience working with an enterprise level ITSM (ServiceNow).
- Competitive salary and stock options.
- RRSP program and annual bonuses.
- Health and personal care spending account.
- Medical cannabis coverage program.
- Flexible work environment and remote work options.
- Meeting-free-Friday-afternoons and more.
We are a diverse and global team of cannabis enthusiasts, energetic innovators, fitness gurus, caring parents, foodies, and more, with a collective passion to nurture an inclusive environment that helps you grow and provide people better days with cannabis.
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