Food Service Manager

4 weeks ago


Pickering, Ontario, Canada Wendy's Restaurant Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Wendy's Restaurant. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Supervise and Coordinate Activities: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that food is prepared and served in a timely and efficient manner.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures to ensure that they are equipped to provide excellent service and maintain a clean and safe work environment.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Hire and Manage Staff: Hire and manage food service staff, ensuring that they are trained and equipped to provide excellent service and maintain a clean and safe work environment.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Prepare Budget and Reports: Prepare budget and cost estimates, as well as reports on sales, stock, and wastage, to ensure that we are operating efficiently and effectively.
  • Customer Service: Address customers' complaints or concerns, ensuring that they receive a high level of service and satisfaction.
  • Record Keeping: Maintain records of stock, repairs, sales, and wastage, ensuring that we have accurate and up-to-date information to inform our business decisions.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service supervisory role.
  • Supervision: 3-4 people.
Support for Diversity and Inclusion:
  • Provides Awareness Training: Provides awareness training to employees to create a welcoming work environment for persons with disabilities, newcomers, and refugees.
  • On-the-Job Training: Offers on-the-job training tailored to youth.
  • Cultural Competency Training: Provides cultural competency training and awareness training to all employees to create a welcoming work environment for Indigenous workers, visible minorities, and mature workers.

Working Conditions: 35 to 40 hours per week, permanent position.

Language of Work: English.


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