Customer Service Representative

3 weeks ago


Red Deer, Alberta, Canada Loblaw Companies Full time

We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Your Independent Grocer.

Key Responsibilities:
  • Provide exceptional customer service to ensure a positive shopping experience.
  • Support the Bookkeeper in scheduling front-end staff to meet business needs.
  • Assist with administration of employee payroll and benefits.
  • Process cash deposits, cheques, and debit transactions accurately and on time.
  • Assist in analyzing cashier productivity reports and identifying solutions to problems.
  • Ensure pricing integrity by managing item file data and assisting with price changes.
  • Provide assistance with store administration as required.
Requirements:
  • 1-3 years of cashier experience.
  • Demonstrated understanding of critical success factors for the no-frills concept.
  • Excellent communication skills.
  • Demonstrated customer focus.
  • Ability to work with minimal functional direction.
  • Must be detail-oriented.
  • Available to work varying shifts, including weekends and evenings.
  • Knowledge of common system requirements and procedures.


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