Multilingual Customer Service Representative

2 days ago


Brandon, Manitoba, Canada NTT Business Process Outsourcing Full time

Are you passionate about delivering exceptional customer service and committed to making every interaction enjoyable? We are seeking a talented Bilingual Customer Service Representative to join our team at NTT Data.

This is an exciting opportunity for a customer-focused individual who can effectively communicate with clients in both English and French. As a leading Brand Ambassador, you will serve as the first point of contact for customers, providing accurate and timely solutions to their inquiries and concerns.

We offer a comprehensive benefits package, including:

  • All equipment required for success in your role
  • Virtual paid training
  • Comprehensive benefits package (medical, vision, and dental)
  • Employee Assistance Program
  • RRSP program options
  • Short- and Long-Term Disability options
  • Rewards and Recognition programs

In addition to these benefits, we provide ongoing opportunities for growth and development, barrier-free learning with multiple self-learning tools available, and a global organization where you can belong and make a difference.

The ideal candidate will have:

  • Demonstrated passion for customer satisfaction excellence
  • Prior experience in an interactive customer service environment
  • Strong and developed oral and written communication skills, including typing, spelling, and grammar
  • Ability to learn new skills/concepts and apply this knowledge quickly and accurately
  • Positive attitude and demonstrated ability to get along with others

We strive to create an inclusive and diverse working environment where everyone feels valued and empowered to contribute. If you're a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply.

**Estimated Salary:** $16.20 - $19.90 per hour, based on industry standards and location.



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