Multilingual Customer Service Representative
2 days ago
Are you passionate about delivering exceptional customer service and committed to making every interaction enjoyable? We are seeking a talented Bilingual Customer Service Representative to join our team at NTT Data.
This is an exciting opportunity for a customer-focused individual who can effectively communicate with clients in both English and French. As a leading Brand Ambassador, you will serve as the first point of contact for customers, providing accurate and timely solutions to their inquiries and concerns.
We offer a comprehensive benefits package, including:
- All equipment required for success in your role
- Virtual paid training
- Comprehensive benefits package (medical, vision, and dental)
- Employee Assistance Program
- RRSP program options
- Short- and Long-Term Disability options
- Rewards and Recognition programs
In addition to these benefits, we provide ongoing opportunities for growth and development, barrier-free learning with multiple self-learning tools available, and a global organization where you can belong and make a difference.
The ideal candidate will have:
- Demonstrated passion for customer satisfaction excellence
- Prior experience in an interactive customer service environment
- Strong and developed oral and written communication skills, including typing, spelling, and grammar
- Ability to learn new skills/concepts and apply this knowledge quickly and accurately
- Positive attitude and demonstrated ability to get along with others
We strive to create an inclusive and diverse working environment where everyone feels valued and empowered to contribute. If you're a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply.
**Estimated Salary:** $16.20 - $19.90 per hour, based on industry standards and location.
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