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Account Manager

2 months ago

Scarborough Village, Ontario, Canada Accuenergy (Canada) Inc. Full time
Account Manager Job Description

Accuenergy (Canada) Inc. is a leading provider of multifunction power meters and other instruments. We are seeking an experienced Account Manager to join our team.

Key Responsibilities:

  • Customer Relationship Building: Establish and maintain strong customer relationships, acting as a trusted point of contact and ensuring customer satisfaction.
  • Account Development: Identify and pursue opportunities to expand business with existing clients, upselling or cross-selling additional products or services.
  • Customer Needs Assessment: Understand customer needs, challenges, and goals, and provide solutions that align with our product offerings.
  • Product Knowledge: Develop a deep understanding of our products and services to effectively communicate their value and positioning to customers.
  • Customer Success: Actively manage customer accounts, ensuring they receive appropriate support and assistance throughout their journey.
  • Customer Feedback: Gather and relay customer feedback to improve products and services and enhance the customer experience.

Requirements:

  • Strong Communication Skills: Excellent written and verbal communication skills.
  • Proactive Communication Approach: A proactive approach to communication, with a focus on building strong relationships with customers.
  • Previous Experience: Previous experience in B2B sales, engineering, or a related field.
  • CRM Systems: Experience with CRM systems, including data entry and management.
  • Multi-Tasking: Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Computer Skills: Proficiency in basic computer programs, including Microsoft Office.
  • Autonomy: Ability to work autonomously, with minimal supervision.
  • Attention to Detail: High attention to detail, with a focus on accuracy and quality.
  • Teamwork: Ability to work effectively in a team environment, with a focus on collaboration and communication.
  • Electrical Systems: Experience with or a keen interest in electrical systems and energy.

Benefits:

  • Dental Care: Comprehensive dental care plan.
  • Extended Health Care: Extended health care plan, including medical and disability benefits.
  • On-Site Parking: On-site parking available.
  • Paid Time Off: Generous paid time off policy.
  • Vision Care: Comprehensive vision care plan.

Work Schedule:

  • Monday to Friday: Monday to Friday work schedule.

Location:

  • Scarborough, ON: Scarborough, ON location, with the ability to commute or relocate.

Education:

  • Bachelor's Degree: Bachelor's degree in a related field, or equivalent experience.

Experience:

  • B2B Sales: 2 years of experience in B2B sales, or equivalent experience.
  • CRM Systems: 1 year of experience with CRM systems, or equivalent experience.
  • Quotation: 1 year of experience with quotation, or equivalent experience.