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Innovation and Optimization Leader

2 weeks ago

Ottawa, Ontario, Canada Munich Re Full time

Job Description:

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About the Role:

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This exciting opportunity exists within our Strategic Projects group, where you will play a critical role in driving process innovation and optimization within our North American Life Reinsurance business.

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About You:

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You will be responsible for collaborating with business and technology partners to identify and implement process improvements, leveraging your expertise in business process mapping, process mining, customer journey mapping, project management, and delivery.

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Your Key Responsibilities:

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  • Develop and implement process improvement initiatives that drive business value and optimize operational efficiency.">
  • Work closely with cross-functional teams to design and deliver process transformation programs.">
  • Maintain strong relationships with senior leaders, team members, global IT, and third-party providers to ensure seamless project execution.">
  • Drive change management initiatives to promote a culture of continuous improvement and innovation.">
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What We Offer:

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We offer a comprehensive benefits package that includes a competitive salary, comprehensive health and dental benefits, flexible work arrangements, professional development opportunities, and more.

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Requirements:

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  • Tech Qualifications: Lean Six Sigma Certification, Black Belt - ASQ Certified Preferred (American Society of Quality), Project Management Professional (PMP) certification or equivalent, Undergraduate or Master's Degree in a technical field (e.g., Computer Science, Engineering, etc.).">
  • Process Improvement Experience: 5+ years of hands-on experience driving major lean transformations with proven results using quality/process improvement.">
  • Stakeholder Management Experience: Strong working knowledge of technology, technical projects, databases, platforms, servers, environments, deployments, testing strategy & execution, etc.">
  • Exceptional qualitative/quantitative analysis skills, effective relationship building skills, confident presenter with exceptional verbal and written communication skills.">
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About Munich Re:

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We are committed to fostering a culture of inclusivity, diversity, and respect, where everyone feels valued and empowered to contribute their best work.