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Retail Clinic Customer Support Role

1 week ago


Penticton, British Columbia, Canada Sonova AG Full time

Our Company Culture

We value our workforce and recognize that each client journey is unique. At Connect Hearing Canada, we pride ourselves on service excellence, integrity, collaboration, and innovation.

About the Job

  • As a Customer Service Representative Opportunity, you will work in a fast-paced retail clinic environment providing exceptional customer service
  • Schedule appointments and organize files for the clinic's Hearing Care Professionals
  • Manage and maintain client accounts while building relationships
  • Work with insurance companies to ensure successful third-party billing operations
  • Assist with cleanings and minor in-clinic device repairs

Your Future with Us

  • A career growth path with professional development opportunities
  • An extended Health Benefits Package from day one
  • Three weeks' vacation to start, increasing with tenure
  • Six days of personal time in your first year
  • Eligible for Quarterly Bonus
  • Growth and development opportunities including education sponsorship