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Senior Quality Assurance Specialist for Large Scale Enterprise Projects
1 month ago
Tangerine Bank, Canada's leading direct bank, offers flexible and accessible banking options, innovative products, and award-winning Client service. Our mission is to help Canadians live better lives by making a difference in our communities, including our internal community.
The Senior Quality Engineer (QE) RoleThe Senior Quality Engineer provides support to the Senior Manager, Quality Engineering and is responsible for overseeing testing and quality engineering activities within the banking domain. Key responsibilities include leading and supervising tasks and/or testing teams, ensuring testing strategy, design, execution, defect management, and reporting are executed in compliance with governing regulations, internal policies, and procedures.
- Day-to-day supervision of QE team members, including oversight of functional testing, integration testing, regression testing, accessibility testing, user acceptance testing, production acceptance testing, and other types of testing as required.
- Coach and provide mentorship to testing team members in areas such as business domain, functional testing, automation, and non-functional testing while ensuring test teams comply with Tangerine test methodologies and industry best practices.
- Manage and lead testing activities for multiple large-scale enterprise-wide programs/projects for Tangerine, executed in Waterfall or Agile methodology.
- Assess risks associated with development aspects of each solution/project and define approach for manual versus automation testing, and institute change within the team.
- Document testing risks and provide mitigation and contingency plans from a testing standpoint.
- Drive delivery excellence for one or more QE teams under own umbrella by providing governance and continuous improvement, generating high-quality outcomes.
- Participate in project discovery phase in collaboration with other teams like Development, PMO, Release Management, and perform capacity planning for testing initiatives.
- Collect strategic, technical, and operational test metrics, analyze current defects and test execution trends, and extrapolate data for predictive analysis.
- Collaborate with people of varied levels within QE and/or outside of QE Team, including Business/Product, Engineering, PMO, Release Management, Design, etc., to meet key objectives and advocate for quality.
- Manage and review documentation and create testing artifacts, such as test strategies, plans, estimates, test cases, metrics/dashboard, defects log/report, sign-offs, to ensure artifacts adhere to prescribed standards and audit requirements.
- Responsible for consolidated reporting, key metrics, and KPI tracking for Senior Management.
- University or College Degree or equivalent experience in Computer Science/Engineering.
- 10+ years of solid experience working within SDLC/TDLC.
- 8+ years of solid testing experience within the capacity of Software Quality Engineering.
- Proficient testing background in the Canadian financial services industry.
- Experience with Mobile and Web technologies and a commitment to maintaining a diversified set of skills through continued education and mentoring peers and team members.
- Solid understanding of test process methodologies and tools.
- In-depth understanding of software development methodologies and practices.
- In-depth understanding of project management methodologies and practices.
- Demonstrated ability in managing an onsite, offshore resource model.
- Extensive experience with test planning and management tooling.
- Proficient in Microsoft Office (Word, Excel, Access, Power Point, Visio, and MS Project).
- Expertise in utilizing accessibility tools across web and mobile such as ANDI, AXE, JAWS, Voice Over/TalkBack, NVDA.
- Strong experience in Data Warehousing environment (ETL) Testing - analyzing data received from different data sources including Informatica, RDBMS, My SQL, and other databases.
- Competent in/working knowledge with various tools including Defect Management Tools, Requirement Management Tools, Test Management and Planning Tools, Web Content Management tools and concepts, Banking systems and their integration.
- Hands-on experience with Test Automation using Selenium, Cucumber, or similar.
- Proficient within API REST/SOAP testing and experience using related tools, SoapUI, Postman, ReadyAPI, etc.
- Experience with CI/CD and related tools and techniques; Jenkins/Dockers/Kubernetes an asset.
- Innovative and creative problem solver.
- Strong organizational, communication, technical, and analytical skills.
- We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and embraced through bias-free practices and inclusive values.
- We offer opportunities for upskilling through online courses, cross-functional development opportunities, and tuition assistance.
- A competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
- Community Engagement - we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more.