Hotel Operations Manager

4 weeks ago


Revelstoke, Canada Regent Hotel Full time
Job Summary

We are seeking a highly skilled and experienced Hotel Clerk Supervisor to join our team at Regent Hotel. As a key member of our operations team, you will be responsible for overseeing the daily activities of our hotel staff, ensuring seamless customer service delivery, and maintaining the highest standards of hotel operations.

Key Responsibilities
  • Leadership and Supervision: Supervise and coordinate the work of hotel staff, ensuring that tasks are completed efficiently and effectively.
  • Customer Service: Assist clients and guests with special needs, providing exceptional customer service and ensuring their satisfaction.
  • Operations Management: Coordinate, assign, and review work to ensure the smooth operation of hotel services.
  • Staff Management: Hire, train, and develop staff in job duties, safety procedures, and company policies.
  • Equipment Maintenance: Maintain the operation of computer systems, equipment, and machinery, arranging for repairs as needed to ensure business continuity.
  • Supply Chain Management: Requisition materials and supplies as required.
Work Environment

The ideal candidate will thrive in a fast-paced environment with a large workload, tight deadlines, and a strong focus on attention to detail. As a permanent member of our team, you will work a regular schedule of 32-40 hours per week, with a strong emphasis on work-life balance.

Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: English.


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