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Remedy Migration Consultant
2 months ago
Total Systems Solutions Consulting Inc. is seeking a seasoned IT professional to fill the role of Senior Technical Consultant. As a key member of our team, you will be responsible for providing expert advice and technical analysis in support of our client's ongoing migration and modernization of its DNS services, custom applications, and data management infrastructure.
Project ContextThe successful consultant will work closely with government staff and project teams to plan and manage network services that support government programs. Key responsibilities will include:
- Migrating existing in-house DNS services and data to a third-party application, ensuring minimal disruption to operational services.
- Transitioning Windows DNS services for a designated set of devices into the selected third-party application.
- Providing expert advice on the decommissioning process for existing Solaris servers and migration to Linux-based servers.
- Assessing and advising on the migration or retirement of custom Perl scripts currently running on Solaris servers.
- Migrating custom applications (that use ARS and Perl) currently running on the BMC Remedy platform to the BMC Helix.
- Offering in-depth analysis and advice on data transformation and migration strategies supporting the Remedy-to-Helix transition.
- Collaborating with BMC vendors to determine appropriate data mapping, transformation strategies, and development methodologies for the Ministry's existing BMC Forms.
- Thoroughly analyzing existing DNS data to support planning activities, ensure data integrity, and optimize deployment sequences.
The consultant will be responsible for delivering comprehensive electronic and/or hard copies of all project-related materials, including technical and data architecture, migration plans, and any other documentation produced during the contract. All documentation must be clear, detailed, and sufficient for ongoing maintenance and future reference.
Knowledge Transfer and Capacity BuildingThe contractor will be responsible for ensuring a seamless transition of services, providing expert advice, and enhancing the knowledge base of internal staff.
Requirements and QualificationsThe ideal candidate will possess the following qualifications and experience:
- Recent 5 years experience developing and deploying complex IT services.
- At least 5 years experience in building custom DNS servers and services.
- At least 5 years experience in building custom DHCP servers and services.
- Experience dealing with the migration of in-house DNS implementations to a third-party application (preferably Infoblox).
- In-depth understanding of the DNS and DHCP data structures.
- In-depth understanding of Windows DNS and its integration with other DNS services.
- Recent ten years of experience scripting in Perl.
- Recent five years of experience in JavaScript.
- Recent ten years of experience maintaining Solaris Servers.
- Experience with migration of Unix scripts in Solaris to Linux compatible scripts.
- In-depth understanding of Remedy Action Request System (ARS) and development of Remedy Applications.
- In-depth understanding of network devices, components, and their inter-relationships to maintain data integrity for the entire network infrastructure.
- Experience working with common Province of BC tools and datasets preferred (e.g. ServiceNow and CAS).
