Customer Service Representative

4 weeks ago


Winnipeg, Manitoba, Canada ShengShi International Full time

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at ShengShi International. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, responding to inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Assist clients with inquiries and concerns via phone, email, or chat
  • Provide accurate and timely responses to client inquiries
  • Resolve client issues and concerns in a professional and courteous manner
  • Collaborate with internal teams to resolve complex client issues
Requirements:
  • Post-secondary education in a related field (e.g. business, communications)
  • 1-2 years of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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