Food Service Operations Manager

4 weeks ago


London, Ontario, Canada India Paradise Full time

Job Title: Food Service Operations Manager

Job Summary: We are seeking a highly skilled Food Service Operations Manager to join our team at Kin's Social. The successful candidate will be responsible for overseeing the daily operations of our food service department, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities:

  • Supervise and train staff to ensure excellent customer service and high-quality food preparation.
  • Determine the type of services to be offered and implement operational procedures to meet customer needs.
  • Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
  • Cost products and services to ensure profitability and efficiency.
  • Enforce provincial/territorial liquor legislation and regulations to maintain a safe and responsible work environment.
  • Organize and maintain inventory to ensure that all necessary supplies are available.
  • Ensure health and safety regulations are followed to protect employees and customers.
  • Negotiate arrangements with suppliers for food and other supplies to secure the best prices.
  • Negotiate with clients for catering or use of facilities to meet their needs.
  • Participate in marketing plans and implementation to promote our services and increase customer engagement.
  • Lead and instruct individuals to achieve team goals and objectives.
  • Address customers' complaints or concerns in a professional and courteous manner.
  • Provide excellent customer service to ensure customer satisfaction and loyalty.
  • Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness.

Requirements:

  • 5-10 years of experience in food service operations management.
  • Excellent leadership and communication skills.
  • Ability to multitask and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.

Working Conditions:

  • 40 hours per week.
  • Permanent position.
  • English language required.


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