Office Support Agent

2 months ago

Montreal, Quebec, Canada Desjardins Full time

Job Summary

We are seeking a highly skilled Administrative Operations Specialist to join our team at Desjardins. As an Office Support Agent, you will play a critical role in ensuring the smooth operation of our business processes.

Key Responsibilities

  • Ensure the completion of administrative business processes, including analysis, report production, and quality control.
  • Provide support to users in the efficient use of tools and systems.
  • Perform various administrative tasks related to data entry, extraction, processing, compilation, and coding.
  • Provide information related to policies, programs, and processes in your field.
  • Prepare or revise presentations and other related documents.

What We Offer

  • Competitive salary and annual bonus.
  • Four weeks of flexible vacation starting in the first year.
  • Defined benefit pension plan that provides predictable, stable income throughout retirement.
  • Group insurance, including telemedicine.
  • Reimbursement of health and wellness expenses and telework equipment.

Requirements

  • Trade school diploma in a related field.
  • A minimum of three years of relevant experience.
  • Knowledge of French is required.
  • Advanced proficiency in English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members, and/or clients.
  • Availability to work flexible hours, including evenings and weekends.

Desired Skills

  • Action-oriented.
  • Communicates effectively.
  • Drive results.
  • Interpersonal Savvy.
  • Nimble learning.
  • Situational adaptability.

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