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Food Service Manager
2 months ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Dairy Queen. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food products.
Key Responsibilities:- Leadership and Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
- Training and Development: Train staff in job duties, sanitation, and safety procedures, ensuring that they have the necessary skills and knowledge to perform their roles.
- Quality Control: Ensure that food and service meet quality control standards, maintaining a clean and safe environment for customers and staff.
- Customer Service: Address customers' complaints or concerns, providing exceptional service and resolving issues promptly.
- Administrative Tasks: Maintain records of stock, repairs, sales, and wastage, preparing and submitting reports as required.
- Education: Secondary (high) school graduation certificate or equivalent.
- Experience: 1 year to less than 2 years of experience in a food service environment or equivalent experience.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and physical stamina to stand for extended periods.
Our team works in a fast-paced environment, with a combination of sitting, standing, and walking. We require our staff to be able to stand for extended periods and work in a dynamic environment.
Personal Suitability:- Client Focus: We are looking for a team player who is client-focused and able to provide exceptional service to our customers.
- Efficient Interpersonal Skills: Excellent communication and interpersonal skills are essential for this role, as you will be working with staff and customers on a daily basis.
- Flexibility: We require our staff to be flexible and able to adapt to changing circumstances and priorities.
We are committed to supporting newcomers and refugees in their settlement and integration into our community. As a Food Service Supervisor, you will have the opportunity to make a positive impact on the lives of our customers and staff.
