Sales Associate

4 weeks ago

Edmonton, Alberta, Canada EMCO Corporation Full time
Job Title: Counter Salesperson

EMCO Corporation is seeking a highly motivated and customer-focused Counter Salesperson to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales area, and supporting the sales process.

Key Responsibilities:
  • Provide sales support to walk-in customers, answering questions and resolving issues in a timely and professional manner.
  • Maintain a clean and organized sales area, including merchandising displays and inventory.
  • Assist customers with purchases, research products, and provide recommendations on our assortment of products.
  • Drive sales growth through ownership of counter merchandising, product promotion, and generating leads for the Outside Account Manager.
  • Enter, pick, and pack sales orders generated at the counter.
  • Maintain accurate records and reports, including inventory levels and customer interactions.
  • Collaborate with the Inside Sales and Outside Sales teams to ensure seamless sales support.
Requirements:
  • Grade 12 diploma or equivalent; College and/or University degree an asset.
  • A minimum of 2 years of experience in customer service or counter sales.
  • Outstanding customer service and verbal communication skills.
  • Excellent relationship building skills with customers, vendors, and teammates.
  • Ability to learn and operate the applicable software system used to process orders.
  • Experience working in a fast-paced environment.
  • Intermediate math skills with a strong attention to detail.
  • Ability to learn how to operate material handling equipment.
  • Possess a strong work ethic and a high standard of integrity.
  • Ability to work well independently and in a team setting.
Preferred Skills:
  • Previous experience with or knowledge of plumbing and building products sold at the Profit Centre.
  • Ability to use the Internet as a resource to problem solve and find alternative solutions for customers.
  • Experience using Trend, Eclipse, Word, Excel, and Outlook.

EMCO Corporation is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.

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