Sales Associate

1 week ago

Windsor, Ontario, Canada The Children's Place canada Full time

Job Summary:



The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. This includes modeling and maintaining excellent customer service with effective communication, product knowledge, and appropriate selling techniques.



Key Responsibilities:





  • Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks

  • Greet and acknowledge customers while providing the appropriate level of service

  • Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for out of stock items when necessary

  • Exercise sound judgment in effectively addressing customer concerns

  • Demonstrate the appropriate level of selling skills to positively impact conversion

  • Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card

  • Maintain appropriate stock levels and ensure that all sizes and styles are represented

  • Follow company standards of merchandise presentation, signage, and display

  • Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements

  • Perform daily housekeeping duties to company standard

  • Guarantee company assets by ensuring adherence to all Loss Prevention procedures



Education and Experience:



The ideal candidate will have a High School diploma or equivalent, with previous retail experience preferred. The candidate must be at least 18 years of age.



Skills and Behaviors:



The successful candidate will possess excellent customer engagement skills, demonstrated time management and organizational skills, and the ability to work in a team environment. Adaptability and flexibility to changing priorities are also essential.



The candidate must be able to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts. They must also be able to maneuver on the sales floor and stockroom, climb a ladder, lift and carry up to 50 lbs.

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