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Hotel Operations Manager

2 months ago

Sarnia, Ontario, Canada Eastcourt motel Full time

The Eastcourt Motel is seeking a highly skilled Hotel Operations Manager to join our team.

About the Role

We are looking for a motivated and organized individual to oversee the daily operations of our motel. As a Hotel Operations Manager, you will be responsible for managing the front desk, housekeeping, and maintenance teams.

Key Responsibilities
  • Front Desk Management: Ensure efficient check-in and check-out processes, handle guest inquiries and complaints, and maintain accurate records.
  • Housekeeping Management: Oversee the cleaning and maintenance of guest rooms, public areas, and back-of-house facilities.
  • Maintenance Management: Coordinate with contractors and staff to perform repairs and maintenance tasks.
  • Team Supervision: Lead and motivate a team of 3-4 staff members to achieve excellent customer service and operational standards.
Requirements
  • Secondary (High) School Graduation Certificate; Equivalent qualification accepted.
  • Experience: At least 1 month to less than 7 months in a supervisory or management role.
Work Environment
  • Fast-paced environment; Constant interaction with guests and staff.
  • Large workload; Ability to prioritize tasks and manage multiple responsibilities.
What We Offer
  • Competitive Salary: $30,000 - $40,000 per annum; dependent on experience.
  • Benefits: Opportunities for professional growth and development, comprehensive training programs, and a dynamic work environment.
  • Work Term: Permanent position; 30 hours per week.
  • Work Language: English.