Dining Establishment Operations Manager
2 weeks ago
Overview:
At The Columbia Street Diner, we are seeking a highly skilled and experienced food service supervisor to oversee the daily operations of our restaurant. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering exceptional customer service.
About the Role:
We estimate the annual salary for this position to be around $55,000 - $65,000, based on industry standards and location. As a food service supervisor, you will be responsible for leading a team of staff who prepare and portion food, ensuring that food and service meet quality control standards.
Responsibilities:
- Establish effective methods to meet work schedules and ensure seamless day-to-day operations
- Supervise and coordinate activities of staff, providing guidance and support as needed
- Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe working environment
- Ensure that food and service meet quality control standards, maintaining high levels of customer satisfaction
- Address customer complaints or concerns in a professional and courteous manner
- Prepare and submit reports as required, providing insights into sales trends and operational efficiency
- Establish work schedules to ensure adequate staffing levels during peak periods
Requirements:
- 1-2 years of experience in a similar role, preferably in the food service industry
- Strong leadership and communication skills, with the ability to motivate and guide a team
- Excellent problem-solving skills, with the ability to think critically and make informed decisions
- Ability to work well under pressure, prioritizing tasks and managing multiple responsibilities simultaneously
- Basic knowledge of nutrition, food safety, and sanitation practices
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