Storage Customer Service Representative Position

4 weeks ago


Sidney, Canada U-Haul Full time

Job Summary:

U-Haul is seeking a motivated and customer-focused Storage Customer Service Representative to join our team. As a Storage Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys.

Key Responsibilities:

  • Support the site manager with facility operations.
  • Answer phone inquiries from active and prospective customers.
  • Show storage units, explain the terms of rental agreements, and prepare rental contracts.
  • Perform general routine property cleanup and minor repair work.
  • Ensure that all vacant storage units are clean, dry, secure, and available for new customers.
  • Participate in ongoing continuous U-Haul education through U-Haul University.

Requirements:

  • Driver's license and the ability to maintain a clean driving record.
  • Excellent communication skills.
  • Available to work on weekends and holidays.

Work Environment:

The work involves moderate risks or discomforts that require special safety precautions. May be required to use protective clothing or gear such as masks, goggles, gloves, or shields.

Physical Demands:

The work requires some physical exertion, including long periods of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

U-Haul is an equal opportunity employer and welcomes applications from diverse candidates. We offer a range of benefits, including career stability, opportunities for advancement, and a healthy work environment.



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