Senior Solutions Architect

4 days ago

Canada Grafana Labs Full time $165,000 - $200,000
{"title": "Senior Solutions Architect", "description": "About the Role

Grafana Labs is seeking a Senior Solutions Architect to join our team. As a key member of our deployment team, you will provide customers with specialized business and technical consultation, and guidance to achieve their objectives using Grafana.

Our ideal candidate will have a proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers. They will be a self-starter, adept at picking up new skills and technologies, and eager to break new ground.

The successful candidate will be responsible for managing the ongoing support to customers to ensure they're continuing to get value from our commercial products and OSS projects.

Key Responsibilities
  • Deliver packaged training, quick-starts, session cataloging, project and roadmap assurance, as well as specialized consulting for high-priority customers with complex technical requirements and resource constraints.
  • Work with customers, including business executives, project managers, and IT development staff, to understand their business needs and distill the information into business and technical requirements.
  • Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Requirements
  • 5+ years of experience working on deployment teams, using project management techniques.
  • Proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers.
  • Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
  • Vision to help us take our company to the next level.
  • Executive Presence.*nix and Windows Server Administration.
  • Software Engineering experience and or ability to read code (GoLang/JS/TypeScript).
What We Offer

Grafana Labs offers a competitive compensation package, including a base salary range of $165,000 CAD - $200,000 CAD in Canada. We also provide a comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) matching program.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and diverse workplace culture that values and respects the contributions of all employees.

Please note that we will not consider applications that do not meet the minimum requirements listed above. We thank all applicants for their interest in this role, but only those selected for an interview will be contacted.

", "lang_code": "en"}

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