Senior Service Engineer

4 weeks ago


Edmonton, Alberta, Canada Quercus Solutions Full time

The Job

We're looking for a skilled Senior Engineer to join our team at Quercus IT. As a key member of our IT team, you'll be responsible for delivering exceptional execution of IT infrastructure projects and providing top-notch tier two service support to our help desk team.

Responsibilities

  • Network and server architecture troubleshooting, documentation, and implementation
  • New server installation and maintenance
  • Network edge device installation and maintenance
  • Tier 2 service support
  • System monitoring
  • Application installation and maintenance
  • Workstation installation and maintenance
  • Client onboarding
  • Infrastructure assessments

Requirements

  • Graduate from a Post-Secondary Information technology program or at least two years' experience in a similar information technology role
  • At least 5-years demonstrable experience as a service engineer or related responsibilities
  • Technical certifications is desirable, including A+, MTA, MCSA, Sophos Engineer
  • Experience with Azure
  • Security minded professional


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