Customer Service Associate

2 days ago


Barrie, Ontario, Canada BrokerLink Full time

Company Overview: As a leading insurance brokerage, BrokerLink is committed to delivering exceptional customer service and providing a supportive work environment. We are dedicated to attracting and retaining top talent who share our values of integrity, respect, and customer-driven excellence.

Salary: $45,000 - $60,000 per year, depending on experience.

Job Description: We are seeking a highly skilled Customer Service Associate to join our team at our Barrie, ON branch. The successful candidate will be responsible for providing exceptional customer service, handling client inquiries, processing payments, and maintaining accurate records.

Key Responsibilities:

  • Respond to client inquiries in a timely and professional manner
  • Process client payments, bank deposits, and petty cash transactions
  • Maintain accurate and up-to-date records
  • Monitor and distribute incoming and outgoing mail, faxes, and couriers
  • Assist other departments as required

Requirements:

  • High school diploma or equivalent
  • 2-5 years of experience in an office environment
  • Strong communication and interpersonal skills
  • Ability to handle multiple priorities and work in a fast-paced environment

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

About Us: BrokerLink is a leading insurance brokerage with over 200 offices across Canada. We are committed to delivering exceptional customer service and providing a supportive work environment for our employees.



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