Restaurant Service Leadership Professional

6 days ago


Aurora, Ontario, Canada Boston Pizza International, Inc. (Calgary) Full time
Job Summary
We are seeking a Restaurant Service Leadership Professional to join our team at Boston Pizza International, Inc. (Calgary).

This role requires a leader who can inspire and motivate team members to deliver exceptional customer experiences. As a Restaurant Service Leadership Professional, you will be responsible for supporting the General Manager with daily restaurant operations, including training, development, staffing, scheduling, and performance management of front-of-house team members.

About the Role
In this role, you will lead by example, working closely with team members and coaches, and demonstrating outstanding leadership abilities. You will be responsible for ensuring that our guests and team members have an excellent Boston Pizza experience from start to finish.

Responsibilities
- Assist the General Manager with daily restaurant operations
- Support the training and development of front-of-house team members
- Lead by example, working closely with team members and coaches
- Champion the 'Foundations of Hospitality,' Boston Pizza's Brand Standards and Food Safety
- Communicate effectively with team members, sharing goals, challenges, and coaching them on ways to progress

What We Offer
- Opportunities for career growth within the restaurant or at Boston Pizza head office
- Access to dynamic mentorship programs and initiatives
- A respectful culture and work environment where your feedback matters

Requirements
- 2+ years of experience in managing front-of-house operations
- Proven track record of leading high-performing teams
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment

What does it take to succeed?
- Strong organizational skills and effective time management
- Ability to build relationships by finding common ground and working cohesively with all team members
- Committed to championing the 'Foundations of Hospitality,' Boston Pizza's Brand Standards and Food Safety

About Boston Pizza
Boston Pizza is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of guests daily, Boston Pizza is the place for you.
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