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Retail Store Manager

2 months ago


Vancouver, British Columbia, Canada Body Energy Club Full time
Job Summary

We are seeking a highly skilled Retail Store Supervisor to join our team at Body Energy Club. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Supervise and coordinate the activities of sales staff, ensuring they are meeting sales targets and providing exceptional customer service.
  • Assign sales workers to duties, including visual merchandising, inventory management, and customer service.
  • Authorize payments, process returns, and manage inventory levels to ensure optimal stock levels.
  • Establish and maintain work schedules, ensuring adequate staffing levels to meet customer demand.
  • Resolve customer complaints, supply shortages, and other issues that may arise.
  • Organize and maintain inventory, ensuring accurate stock levels and minimizing waste.
  • Conduct performance reviews, provide feedback, and coach staff to improve performance.
  • Train staff in duties, policies, and procedures to ensure they are equipped to provide excellent customer service.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a retail environment.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong problem-solving and conflict resolution skills.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.