Customer Service Representative

1 month ago


Vancouver, British Columbia, Canada EasyPark Full time
Job Summary

EasyPark is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.

Key Responsibilities

Monitor CCTV cameras to ensure the safety and security of our clients and their properties
Respond to emergency situations, such as security breaches or medical emergencies, in a timely and efficient manner
Communicate with clients and field staff to resolve issues and provide updates
Maintain accurate records of all interactions and incidents
Collaborate with other teams to ensure seamless communication and service delivery

Requirements

High school diploma or equivalent required
2 years of customer service experience
1 year of experience in a call center or dispatch environment
Ability to work in a fast-paced environment and prioritize tasks effectively
Excellent communication and problem-solving skills
Ability to work independently and as part of a team

What We Offer

Competitive hourly rate of $19.66
Flexible scheduling to accommodate your needs
Opportunities for professional growth and development
A dynamic and supportive work environment

How to Apply

If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.

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