Retail Operations Manager

6 days ago

Brampton, Ontario, Canada Loblaw Companies Limited Full time

Company Overview

Loblaw Companies Limited is a leading Canadian retailer with a commitment to shaping the future of retail. Our unique position as one of the country's largest employers, coupled with our dedication to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences.

We succeed through collaboration and commitment, setting a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Job Description

We will deliver outstanding products and customer programs to 400 grocery retail stores across Canada. As a Merchant in our Super Market Division, you will report to the Category Director and be part of a diverse and dynamic team that is data-driven and customer-centric with a passion for retail.

Responsibilities

  1. Set and achieve goals, working united with various colleagues in merchandising, operations, control brands, supply chain, loyalty, e-commerce, marketing, media, and other divisions.
  2. Build positive relationships with category vendors and external partners.
  3. Lead promotional programs from end-to-end, including product selection and forecasting, financial impact analysis, pricing decisions, vendor engagement, flyer, and digital content, and evaluate program success.
  4. Use data and analytics to build strategic plans that best serve customers, and that achieve intended financial outcomes.
  5. Support the Category Director in assortment optimization analysis, planogram design and in-store merchandising strategies, working in coordination with Associate Merchants, Space Planners, and Supply Chain colleagues.
  6. Research the competitive landscape and understand industry benchmarking standards on pricing, assortment, merchandising, promotional activity and more.
  7. Provide support by handling the financial performance for the category (profit and loss) and driven health of the category (market share performance).
  8. Lead and assist vendor program meetings and product costing debates. Play an active role in leading vendors' financial performance and product assortment.
  9. Evaluate new product and/or platform innovation and work with our control brand team on product innovation and program development for our private labels.

Required Skills and Qualifications

  • Post-secondary education or equivalent experience.
  • A curious and bold approach.
  • At least one year's experience as a merchant/buyer, in retail sales, or merchandising.
  • Ability to innovate, influence others, and collaborate with many complementary teams.
  • Analytical approach and experience using data to make decisions.
  • Financial, business and retail knowledge.
  • Skilled in Microsoft Excel, PowerPoint and Teams and confidence working with various software platforms.

Benefits

We offer progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada's Top Employers, Canada's Best Diversity Employers, Canada's Greenest Employers & Canada's Top Employers for Young People.

Our Approach to Sustainability and Social Impact

We focus our attention on areas where we can have the greatest impact, based on three pillars – Environment, Sourcing and Community. We are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture.

Diversity, Equity and Inclusion

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment.

Criminal Background Check

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

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