Store Management Associate

2 weeks ago

Kitchener, Ontario, Canada Healthy Planet Full time

**Career Advancement Opportunities**

As an Assistant Manager at Healthy Planet, you will have the opportunity to develop your leadership and staff management skills, while contributing to the success of our business. We offer a dynamic and supportive work environment, where you can grow and develop your career.

The successful candidate will have proven experience in a similar role and a strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques. They will also possess excellent teamwork and employee building skills, as well as the ability to work under pressure and handle challenging situations.

Main Responsibilities:

  • Assist store manager with employee recruitment, training and development
  • Provide direction, guidance and instruction to all store associates as required
  • Support the Store Manager in achieving sales goals and implementing promotional strategies
  • Maintain store appearance and ensure compliance with company policies and procedures
  • Ensure store is maintained and consistently upheld to established standards
  • Assist Store Manager to create weekly staff schedules that adequately meet business needs
  • Maintain visual standards to enhance the customer shopping experience
  • Assist in planning and executing merchandising strategies
  • Handle customer complaints as they arise and resolve conflict
  • Manage inventory levels, stock replenishment, and loss prevention
  • Conduct regular inventory audits and maintain accurate records
  • Monitor and manage inventory - ordering, receiving and distributing via 'Just In Time' system
  • Build strong relationships with customers and vendors to ensure all requirements are met
  • Prepare bank deposits; may be required to conduct the bank deposit as assigned
  • Provide backup assistance to cashiers; handling cash, making change, conducting debit/credit payments, etc.
  • Create and analyze retail data via reports
  • Attend regular coaching / evaluations with the store manager to ensure the training program remains on track
  • Ensure compliance with company policies and procedures
  • Oversee daily store operations, including opening and closing procedures

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