Quality Assurance Specialist

2 months ago

Mississauga, Ontario, Canada CB Canada Full time
{"Job Title": "Quality Assurance Tester", "Job Description": "Job Summary:

Robert Half is seeking a Quality Assurance Tester to join our team. As a Quality Assurance Tester, you will be responsible for leading the Salesforce CRM QA process and identifying opportunities to improve testing success criteria and confidence in the CRM platform.

Key Responsibilities:

• Lead the Salesforce CRM QA process and identify opportunities to improve testing success criteria and confidence in the CRM platform.
• Organize and deliver end-to-end testing, including defect life cycle management within the CRM project.
• Analyze, develop, document, and execute test cases and scripts from user stories.
• Train and coach internal staff on necessary tools and best practices for determining success QA.
• Work closely with the business analyst to review overall functional and non-functional requirements to ensure requirements traceability and collaborate with the project manager, consultants, and project stakeholders.
• Build testing strategies and timelines for the purpose of execution to meet the project schedule.
• Define the validation process, acceptance criteria, and reporting mechanism to assist with decision making.
• Outline the UAT support model and operational readiness conditions.
• Analyze user stories and requirements for accuracy to decompose into test cases.
• Develop and execute detailed test cases and scripts from user stories.
• Define and implement automated end-to-end test plans, regression testing, including UI, back-end, Salesforce components & integrations, including defect life cycle management such as test severity levels, logging pass/fail results, and retesting to completion.

Requirements:

• 5+ years of relevant QA technical experience
• 5+ years of experience with defining and implementing automated end-to-end test plans, regression testing
• 1-3 years of experience in testing Salesforce or other CRM
• Experience with creating SOQL (Salesforce Object Query Language)
• Good understanding of SF architecture and concepts
• Good understanding of testing concepts and different types of testing such as system, integration, end-to-end, User Acceptance Testing, etc.
• Experience with Agile methodologies

About Robert Half:

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary, and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

At Robert Half, we put you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.", "lang_code": "en"}

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