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Pharmacy Manager
2 months ago
About FreshCo
FreshCo is a leading Canadian company in the retail and pharmacy industry, operating under multiple banners across the country. We are a family of over 131,000 teammates and franchise affiliates who are passionate about providing exceptional patient-centered care and exceeding patients' expectations.
Our Pharmacy Team
We are a national pharmacy team that is proudly Canadian, with pharmacies from coast to coast in our various banners. Depending on your province, you may recognize us as Sobeys, Safeway, Thrifty Foods, Foodland, Lawtons Drugs, or FreshCo.
Job Summary
We are seeking a friendly, knowledgeable, and professional Pharmacy Manager to join our team. As a Pharmacy Manager, you will be responsible for supervising a team of Relief Pharmacists and focusing on achieving excellence in patient-centered care, customer service, workflow efficiencies, and professional clinical services.
Key Responsibilities
- Work within an assigned territory and supervise a team of Relief Pharmacists while focusing on achieving excellence in patient-centered care, customer service, workflow efficiencies, and professional clinical services.
- Inspire a positive, patient-focused culture and ongoing customer experience KPI enhancements.
- Act in the patient's best interest to implement and support patient-centered care through professional scope of practice and team delivery of company programs to drive patient experience.
- Actively engage in all areas of Fusion to ensure the patient experiences seamless care and a consistent pharmacy experience across locations.
- Participate in professional programs and collaborate with colleagues to provide excellence in health & wellness services to all patients.
- Ensure prescription safety prioritizing technical functions to Pharmacy Registered Technicians and Assistants as required.
- Initiate care plans, follow up, and completes proper documentation.
- Identify actual and potential drug-related problems through completion of medication reviews.
- Provide patient counselling and education for new therapy to patients/caregivers while tailoring to the needs and concerns of the patient.
- Thoroughly understand all relevant corporate pharmacy service offerings/programs, and provide each customer/patient with the program that meets their health care needs.
- Maintain current knowledge of pharmacy practice, regulatory requirements, and industry trends/developments; attend training as required.
- Manage the selection, onboarding, training, and development, and performance management processes.
- Adhere to all regulatory requirements, Company policies, processes, and procedures.
Requirements
- Bachelor of Science in Pharmacy from a recognized institution.
- Must be a Licensed Pharmacist, in good standing, in the province of responsibility.
- Injection and First Aid certified.
- Minimum of 2 years' experience as a licensed pharmacist.
- Kroll software experience is preferred.
