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At the Elbow Lead, Ambulatory

2 months ago

Bedford, Quebec, Canada Nova Scotia Health Authority Full time
About the Opportunity

The At the Elbow Lead provides technical oversight and subject matter expertise and day-to-day supervision and support of the Clinical implementation and maintenance activities related to specific application areas. The individual will lead the technical implementation of the build/configuration and changes/enhancements for assigned clinical applications in collaborative partnership with other IM/IT Leads and Managers.

The At the Elbow Lead independently addresses issues and designs decisions of moderate complexity with little or no supervision and delivers clear communication and documentation of complex concepts and issues related to clinical and non-clinical applications across the organization. This includes leading the analysis, resolution of issue, communication of resolution to affected users. The Lead Application Analyst also leads testing activities and finally leads training activities including creation of educational documentation and support to end users.

The At the Elbow Lead reports to an IM/IT Manger, and oversees a multi-disciplinary team responsible for the design, development, testing, implementation and maintenance of initiatives and programs throughout the province as the organization moves towards the rationalization of disparate systems and the OPOR strategy. The IM/IT Manager will be committed to a high standard of performance and will provide support across the organization to leverage IT applications in support of NSH's and its client's strategic mission, vision and goals. The IM/IT Manager performs a variety of tasks, including but not limited to, coordination of resources and stakeholders; managing timelines and milestones; documenting outcomes; and, monitoring, summarizing and communicating the progress of activities to the appropriate leadership team members. Additionally, this management position ensures that all activities within their responsible area are supported by the NSH IM/IT business plan, established policies/procedures, and in line with service level agreements between NSH, IWK and the department of health.

This position is flexible in location across Nova Scotia. It is designated as hybrid, allowing for a combination of remote and on-site work without the necessity of relocating to the Halifax area.

About You

We are seeking a highly skilled and experienced professional to fill this key role. The ideal candidate will have:

  • Undergraduate degree in Computer Science, Information Systems, or a related field.
  • Minimum of 3-5 years of experience in clinical application implementation, with previous lead experience preferred.
  • Project Management and change management certification would be considered an asset.
  • Experience supporting clinical applications systems and related services in a complex healthcare organizational environment.
  • Proficiency in various programming and clinical application reporting tools.
  • Proficient knowledge of the healthcare industry, with familiarity with clinical and administrative hospital functions and departments preferred.
  • Strong analytical, organizational, and problem-solving skills, with the ability to multi-task to meet tight deadlines.
  • Strong interpersonal skills.
  • Experience in leading teams of staff with indirect accountabilities to other operational units.
  • Ability to influence and collaborate with diverse stakeholders.
  • High level of accuracy and attention to detail.
  • Ability to execute through effective delegation, motivation, and oversight.
  • Experience in data analytics.
  • Ability to prioritize and meet deadlines.
  • Excellent verbal, written communication, and influencing skills.
  • Clearly communicates NSH vision, mission, and values.
  • Experience in working with patient care leaders.
  • Highly self-motivated, directed, and change-oriented.
  • Ability to perform independently and manage workflow appropriately.
  • Ability to analyze highly complex systems and workflows.
  • Ability to conceptualize, plan, organize, coordinate, and manage the work of a major program or function within the department.
  • Ability to function in a dynamic environment subject to impromptu changes in schedules and priorities.
  • Ability to work on multiple projects concurrently.
  • Ability to lead and direct software upgrades.
  • Knowledge of disaster recovery and backup procedures.
  • Demonstrated ability to establish and build strong working relationships.
  • Strong communication skills, written and oral, and the ability to present in large groups.
  • Ability to demonstrate project management, customer service, and support skills, and ability to escalate and contribute to resolving issues accordingly.
  • Proficient with MS Outlook, MS Excel, MS Word, MS Visio, and MS PowerPoint.

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours
  • Long-assignment, Full-time Position; 75 Hours Bi-weekly
  • Approximately 18 months with possibility of extension (assignment length subject to change)
  • This position is flexible in location across Nova Scotia. It is designated as hybrid, allowing for a combination of remote and on-site work without the necessity of relocating to the Halifax area.
Compensation and Incentives

$48.73 Hourly

Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.