Food Service Supervisor

2 months ago


Vancouver, British Columbia, Canada Coast Restaurant Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Coast Restaurant. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our restaurant, including managing staff, maintaining high standards of food quality and customer service, and contributing to the overall success of our business.

Key Responsibilities
  • Staff Management: Supervise and train a team of 11-15 food and beverage servers to ensure they are equipped to provide excellent customer service and maintain high standards of food quality.
  • Quality Control: Establish methods to meet work schedules and ensure that food and service meet quality control standards.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage.
  • Reporting: Prepare and submit regular reports to management.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Certifications: Serving It Right Certificate.
Work Environment

As a Food Service Supervisor at Coast Restaurant, you will work in a fast-paced environment with tight deadlines. You will be required to stand for extended periods, walk, and work under pressure.

What We Offer
  • Competitive Salary: A competitive salary package.
  • Benefits: A comprehensive benefits package, including dental plan and paramedical services coverage.
  • Work-Life Balance: A permanent position with a guaranteed 30-40 hours of work per week.
Language:

The primary language of work is English.



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