Customer Service Representative
4 weeks ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their individual needs.
Key Responsibilities- Deliver exceptional customer service and support to customers and prospects
- Identify customer needs and provide advice and guidance on financial solutions
- Work collaboratively with branch team members and BMO partners to deliver a seamless customer experience
- Support operational activities, including inventory management, escalated service requests, and filing
- Manage and reconcile cash transactions between treasury and branch units
- Execute routine tasks within relevant service level agreements
- Act as a key member of a collaborative and versatile branch team
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations
- Organize work information to ensure accuracy and completeness
- Takes the initiative to find creative approaches that make each customer's experience feel personal
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience
- No prior experience necessary; post-secondary degree or certification in a related field of study is desirable
- High-level knowledge of personal, commercial, and partner offers, and how each can best serve customers' individual needs
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications
- Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits
- Projects a professional presence
- Basic knowledge of specialized sales and business banking solutions to refer to specialists
- Passionate commitment to helping customers
- A focus on delivering a personal experience to customers
- Resourceful self-starter with courage and confidence to approach customers
- Readiness to collaborate and work in different capacities as part of a team
- Strong interpersonal skills, including the ability to build rapport and connections with customers
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges
BMO Financial Group offers a competitive salary range of $33,850.00 - $43,500.00, as well as a comprehensive benefits package, including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. We also offer opportunities for professional growth and development, as well as a collaborative and inclusive work environment.
We are an equal opportunities employer and welcome applications from diverse candidates. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
-
Customer Service Representative
4 weeks ago
United Counties of Prescott and Russell, Canada BMO Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet...
-
Customer Service Representative
4 weeks ago
United Counties of Prescott and Russell, Canada BMO Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet...
-
Customer Service Representative
1 month ago
United Counties of Prescott and Russell, Canada BMO Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO. As a key member of our branch, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their individual...
-
Customer Service Representative
1 month ago
United Counties of Prescott and Russell, Canada BMO Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO. As a key member of our branch, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their individual...
-
Customer Service Representative
4 weeks ago
United Counties of Prescott and Russell, Canada BMO Full timeJob SummaryBMO is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our branch, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their individual needs.Key...
-
Customer Service Representative
4 weeks ago
United Counties of Prescott and Russell, Canada BMO Full timeJob SummaryBMO is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our branch, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their individual needs.Key...
-
Customer Service Representative
1 month ago
United Counties of Prescott and Russell, Canada BMO Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO. As a key member of our branch, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their individual...
-
Customer Service Representative
1 month ago
United Counties of Prescott and Russell, Canada BMO Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO. As a key member of our branch, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their individual...
-
Customer Service Representative
2 weeks ago
United Counties of Prescott and Russell, Canada BMO Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at BMO. As a key member of our branch, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their best interests.Key...
-
Customer Service Representative
4 weeks ago
United Counties of Prescott and Russell, Canada BMO Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO. As a key member of our branch, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their individual...
-
Customer Service Representative
4 weeks ago
United Counties of Prescott and Russell, Canada BMO Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at BMO. As a key member of our branch, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their individual...
-
Customer Service Representative
3 weeks ago
United Counties of Prescott and Russell, Canada Tim Hortons Full timeDelivering Exceptional Guest ExperiencesAs a Team Member at Tim Hortons, your top priority is ensuring every guest leaves with a smile. Whether you're the first point of contact or a key player in preparing our signature items, you'll have the opportunity to create lasting impressions and build a loyal customer base.Your Key Responsibilities:Greet and...
-
Customer Service Representative
3 weeks ago
United Counties of Prescott and Russell, Canada Tim Hortons Full timeAt Tim Hortons, we're passionate about serving our guests with a smile. As a Team Member, you'll play a key role in delivering exceptional guest experiences. Your top priority will be to ensure our guests feel welcome and valued from the moment they walk in the door.Here's what you can expect:Provide top-notch customer service, ensuring our guests feel...
-
Customer Service Representative
2 weeks ago
United Counties of Prescott and Russell, Canada Tim Hortons Full timeKey Responsibilities:Greet and welcome guests with a smile, providing exceptional customer service.Prepare and serve a variety of food and beverage items, including coffees, Iced Capps, and donuts.Create delicious sandwiches and wraps to order.Follow Tim Hortons standards and guidelines for food preparation and equipment operation.Work collaboratively with...
-
Customer Service Representative
2 weeks ago
United Counties of Prescott and Russell, Canada Tim Hortons Full timeRole OverviewAs a Team Member at Tim Hortons, you will play a vital role in delivering exceptional guest experiences. Your top priority will be to ensure that every guest interaction is positive and memorable.Key ResponsibilitiesGuest Interaction: Greet and welcome guests with a smile, making them feel valued and appreciated.Order Taking: Take orders...
-
Customer Service Representative
2 weeks ago
United Counties of Prescott and Russell, Canada Tim Hortons Full timeKey Responsibilities:Greet and Welcome Guests: Provide exceptional hospitality to our guests, often being the first point of contact for their day.Prepare and Serve Food and Beverages: Expertly complete guest orders, including coffees, Iced Capps, donuts, and more.Deliver Exceptional Guest Experiences: Meet and exceed guest expectations by providing prompt,...
-
Customer Service Representative
1 week ago
prescott and russell, Canada BMO Financial Group Full timeDate limite pour présenter sa candidature :11/10/2024Adresse :138 King Street WestGroupe de famille d'emploi :Ventes et service, Services bancaires aux particuliersThis is a 12 month contract positionOffrir un service exceptionnel aux clients actuels et potentiels de BMO. Déterminer les besoins des
-
Customer Service Representative
1 month ago
Prescott, Canada BMO Financial Group Full time138 King Street West Prescott Ontario,K0E 1T0 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
-
Crew Member
2 months ago
United Counties of Prescott and Russell, Canada McDonald's Full timeJob SummaryWe are a fast-paced and dynamic team at McDonald's, and we're looking for a motivated and enthusiastic Part-Time Crew Member to join our crew!About the JobAs a Part-Time Crew Member, you will be responsible for providing exceptional customer service, preparing food and drinks, and maintaining a clean and safe work environment.Key...
-
Crew Member
2 months ago
United Counties of Prescott and Russell, Canada McDonald's Full timeJob SummaryWe are a fast-paced and dynamic team at McDonald's, and we're looking for a motivated and enthusiastic Part-Time Crew Member to join our crew!About the JobAs a Part-Time Crew Member, you will be responsible for providing exceptional customer service, preparing food and drinks, and maintaining a clean and safe work environment.Key...
