Private Banking Officer, Sales

4 weeks ago

Vancouver, British Columbia, Canada BMO Full time

At BMO, we are seeking a skilled Private Banking Officer, Sales to join our team. As a key member of our Wealth Sales and Service team, you will be responsible for delivering exceptional customer experiences to our private banking clients.

Key Responsibilities:

Provide superior levels of courteous, knowledgeable, and professional service to all existing and potential clients.
Recognize opportunities to proactively identify and discuss clients' needs, working collaboratively with the branch and regional teams to identify and make referrals.
Ensure compliance and operational effectiveness in all aspects of your work.
Assist in preparing new business proposals or presentations to clients/prospects.
Identify customer needs and match with appropriate products or services using relationship selling techniques.
Identify and recommend workflow process alternatives that can lead to improved efficiency and service levels.
Determine client needs and ensure timely and accurate completion of transaction processing.
Take ownership of client inquiries/concerns/complaints, ensuring timely resolution and referring as appropriate.
Maintain detailed knowledge and understanding of integrated private banking services and offerings.
Collaborate with internal and external stakeholders to deliver on business objectives.
Analyze data and information to provide insights and recommendations.
Review overdraft and other monitoring reports with Private Banker and take action accordingly.
Strive to exceed client service standards to maximize relationship retention and growth.
Develop rapport and instill confidence with clients to develop credibility and earn their trust.
Provide timely, accurate service and support to Private Bankers by completing a wide variety of credit, non-credit, and related activities.
Adhere to all banking, investment, and lending regulations, policies, and procedures.
Follow security and safeguarding procedures and apply appropriate due diligence for the prevention of loss due to fraud, counterfeiting, money laundering, or defalcation.
Participate in audits and compliance reviews as assigned.
Identify and escalate all irregularities and discrepancies to management.
Complete complex and diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyze issues and determine next steps.

Qualifications:

Typically between 2 – 3 years of relevant experience and post-secondary degree in a related field of study desirable or an equivalent combination of education and experience.
Must meet the licensing and certification requirements for the team/branch/jurisdiction where the mandate is being fulfilled.
Working knowledge of personal (primarily) and commercial credit and non-credit products, monitoring/operational processes, and applications.
Basic knowledge of the Lending Process and supporting policies.
Basic knowledge of loan and security documentation, including registration and renewal routine.
Specialized knowledge.
Verbal and written communication skills – Good.
Organization skills – Good.
Collaboration and team skills – Good.
Analytical and problem-solving skills – Good.

Salary: $37,500.00 - $69,500.00

Pay Type: Salaried

The above represents BMO Financial Group's pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on the number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.

BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:

Private Banking Officer, Sales