Parts Operations Manager

3 weeks ago

Edmonton, Alberta, Canada Brandt Full time

Brandt is seeking a skilled Parts Operations Manager to oversee the management of parts operations and personnel.

This role is responsible for optimizing departmental processes to maximize returns on investment.

Duties & Responsibilities:

  • Manage all aspects of parts inventory within the parts system
  • Optimize Parts Department processes to ensure internal and external customer satisfaction
  • Grow profitable parts sales
  • Coordinate a prompt, efficient, and timely flow of paperwork
  • Work with the Operations & Service Managers to ensure a timely turnaround of parts needed for internal jobs
  • Analyze departmental operations and storage layout to revise for maximum effectiveness
  • Maintain a high-performance parts team through hiring, training, coaching, mentoring, and performance management
  • Exercise disciplined expense control
  • Ensure superior external and internal parts customer service through staff scheduling
  • Work with product support and manufacturing groups to source and stock internally manufactured product parts
  • Develop an annual parts sales business plan and budget to include support to other Brandt branches
  • Collaborate with the Sales departments to maximize cross-marketing opportunities

Required Skills:

  • Knowledge of general parts and warehouse procedures
  • Strong oral and written communication skills
  • Ability to effectively lead a team to achieve required goals
  • Willingness to assist other staff as appropriate and as workloads dictate
  • Strong leadership ability and inventory management skills
  • Analytical thinker with strong problem-solving and organizational skills

Required Experience:

  • Previous leadership experience in a parts department preferred
  • HD Journeyman Partsperson ticket considered preferred
  • Warehouse management experience considered an asset
  • Knowledge of general parts and warehouse procedures
  • Strong oral and written communication skills
  • Ability to effectively lead a team to achieve required goals
  • Willingness to assist other staff as appropriate and as workloads dictate
  • Strong leadership ability and inventory management skills
  • Analytical thinker with strong problem-solving and organizational skills

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