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Food and Beverage Supervisor
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Food Service Supervisor
2 months ago
We are seeking a highly skilled Food Service Supervisor to join our team at Hakka Chinese Kitchen Inc. as a key member of our restaurant operations team.
Key Responsibilities- Leadership and Supervision
- Supervise and coordinate the activities of a team of food service staff, ensuring seamless execution of daily operations.
- Train staff in job duties, sanitation, and safety procedures to maintain a high level of quality and customer satisfaction.
- Menu Planning and Inventory
- Estimate ingredient and supply requirements for meal preparation, ensuring optimal stock levels and minimizing waste.
- Collaborate with the culinary team to develop and implement menu plans that meet customer demands and quality standards.
- Customer Service and Quality Control
- Ensure that food and service meet quality control standards, addressing customer complaints or concerns in a timely and professional manner.
- Maintain a clean and safe working environment, adhering to health and safety regulations.
- Administrative and Reporting
- Prepare and submit reports on sales, stock, and other key performance indicators.
- Establish and maintain accurate records of stock, repairs, and other operational data.
- Education and Experience
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a food service management role.
- Work Environment
- Fast-paced environment with tight deadlines.
- Physically demanding, requiring standing for extended periods.
- Personal Qualities
- Excellent oral communication and interpersonal skills.
- Client-focused and team-oriented, with a strong attention to detail.
Work under pressure in a fast-paced environment, with a focus on delivering exceptional customer service and maintaining high-quality standards.
