Customer Experience Associate
4 weeks ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.
Key Responsibilities:
- Provide personalized service to clients, responding to their inquiries and resolving issues in a timely and professional manner.
- Collaborate with colleagues to achieve business objectives and support the achievement of customer experience goals.
- Stay up-to-date on products and services, and provide recommendations to clients to meet their financial needs.
- Participate in ongoing training and development to enhance knowledge and skills, and contribute to a positive and inclusive work environment.
Requirements:
- High school diploma and/or equivalent experience.
- 1+ years of relevant customer service experience.
- Post-secondary education in a related field is an asset.
About Us:
The Toronto-Dominion Bank (Canada) is a leading financial institution committed to delivering exceptional customer experiences. We offer a comprehensive total rewards package, including a competitive salary, variable compensation, and a range of benefits and rewards. Our colleagues are our greatest asset, and we are committed to supporting their growth and development through ongoing training and development opportunities.
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