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Healthcare Support Professional

2 weeks ago

Fredericton, New Brunswick, Canada Shoppers Drug Mart Full time

About the Role:

This position plays a vital role in assisting customers with their pharmacy needs, ensuring they receive timely and efficient service. As a Pharmacy Assistant, you will be responsible for processing prescriptions, answering customer inquiries, and maintaining accurate records.

Key Responsibilities:

  • Greet customers promptly and gather prescription information according to company standards

  • Perform tasks in priority order based on assigned role schedule

  • Refer clinical inquiries to pharmacists and set realistic customer expectations regarding wait times

  • Cash out prescriptions and ancillary items, ensuring adherence to confidentiality and privacy requirements

  • Maintain and control cash registers in the dispensary area

Qualifications and Skills:

  • High school diploma required; diploma from a pharmacy assistant credited course preferred

  • Previous pharmacy experience is an asset

  • Effective organizational skills, ability to multitask, and strong problem-solving skills

  • Strong attention to detail and ability to accurately enter data into pharmacy systems