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Key Holder

2 months ago

Toronto, Ontario, Canada MAC Full time
MAC 3rd Key - Part-time Opportunity

Job Summary

We are seeking a highly motivated and experienced retail professional to join our team as a Key Holder. As a Key Holder, you will play a vital role in supporting the Store Manager and Assistant Manager in ensuring the smooth operation of the store. Your primary responsibility will be to lead by example, demonstrating exceptional customer service skills and providing coaching and mentoring to the sales team to achieve sales and customer service targets.
You will also be responsible for carrying out essential start and end of day cash reconciliation, as well as opening and closing the store on a rotational basis. If you are a results-driven individual with a passion for retail and a desire to take on a leadership role, we encourage you to apply for this exciting opportunity.
Key Responsibilities
• Provide inspirational, authentic, and personalized customer service to achieve sales and customer service targets
• Lead by example, demonstrating exceptional customer service skills and providing coaching and mentoring to the sales team
• Carry out essential start and end of day cash reconciliation
• Open and close the store on a rotational basis
• Support the Store Manager and Assistant Manager in ensuring the smooth operation of the store
Requirements
• Proven retail experience, preferably within cosmetics
• Ability to provide inspirational, authentic, and personalized customer service
• Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable
• Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets, is desirable
• Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Ability to provide proof of right to live and work in the country, if invited to attend for interview
What We Offer
• Competitive hourly rate, ranging from $19.40 to $29.15, depending on qualifications, skills, experience, and/or budget
• A variety of benefits, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time
• Highly competitive incentive compensation programs, with eligibility based on terms of the respective plan(s)
• Opportunities for career growth and development within a leading prestige beauty company